Privacy Policy

Last updated: December 21, 2017

dearself knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting websites or mobile applications operated by Rise Health Pte. Ltd. (“dearself”), you are accepting and consenting to the practices described in this Privacy Notice.

What Personal Information About Customers Does dearself Gather?

The information we learn from customers helps us personalize and continually improve your dearself experience. We use the information to handle the services, process payments, communicate with you about the services and promotional offers, update our records and generally maintain your accounts with us, display content such as wish lists and customer reviews and recommend merchandise and services that might be of interest to you. We also use this information to improve our app and website, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.

Here are the types of information we gather.

  1. Information You Give Us: We receive and store any information you enter on our Website or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future services for you, improving our stores, and communicating with you.
  2. Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Websites, we use "cookies," and we obtain certain types of information when your Web browser accesses dearself or advertisements and other content served by or on behalf of dearself on other Websites.
  3. Mobile: When you download or use apps created by dearself or our subsidiaries, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as advertising, search results, and other personalized content. Most mobile devices allow you to turn off location services.
  4. E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from dearself if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you want to stop receiving marketing e-mail from us, please follow the unsubscribe instructions in any such marketing e-mail.
  5. Information from Other Sources: We might receive information about you from other sources and add it to our account information.

What About Cookies?

Does dearself Share the Information It Receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with subsidiaries controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

How Secure Is Information About Me?

Which Information Can I Access?

dearself gives you access to a broad range of information about your account and your interactions with dearself for the limited purpose of viewing and, in certain cases, updating that information.

What Choices Do I Have?

Are Children Allowed to Use dearself?

dearself does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use dearself only with the involvement of a parent or guardian.

Conditions of Use, Notices, and Revisions

If you choose to visit dearself, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, resolution of disputes, and application of the law of Singapore. If you have any concern about privacy at dearself, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Examples of Information Collected

Information You Give Us

You provide most such information when you sign up and purchase product and/or service. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; content of reviews and e-mails to us; and financial information, including National Registration Identity Card and driver's license numbers.

Automatic Information

Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history, which we sometimes aggregate with similar information from other customers to create features like New and Popular products; the full Uniform Resource Locator (URL) clickstream to, through, and from our Web site, including date and time; cookie number; products you viewed or searched for; and the phone number you used to call our 800 number. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our Web site for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.

Mobile

Most mobile devices provide users with the ability to disable location services. Most likely, these controls are located in the device's settings menu. If you have questions about how to disable your device's location services, we recommend you contact your mobile service carrier or your device manufacturer.

Co-Branded & Joint Offerings

We may from time to time offer joint or co-branded products and services.

Information You Can Access

Examples of information you can access easily at dearself include up-to-date information regarding personally identifiable information (including name, e-mail, password, communications and personalized advertising preferences, and address book); payment settings (including credit card information and promotional certificate and gift card balances); notification settings; recommendations ; shopping lists and gift registries; and Your Account.